FAQ

Ask: Will Partition Table Doctor run natively on my operating system?
Answer:
Partition Table Doctor runs natively on the following operating systems:

DOS
Windows 95/98/ME
Windows NT
Windows 2000
Windows XP
Windows 2003

Ask: How does Partition Table Doctor help me find lost partitions?
Answer:
Partition Table Doctor can recover FAT16 / FAT32 / NTFS / Ext2 / Ext3 / swap partitions. More partition recovery information sees "How to Recover Lost Partition".

Ask: Does Partition Table Doctor support all the hardware?
Answer:
Partition Table Doctor basically supports every type of Hardware. However, some hardware products have inherent errors, which become noticeable when using Partition Table Doctor. For more details see "Problems with Hardware".

Ask: Will Partition Table Doctor work on any size hard drive?
Answer:
Partition Table Doctor has been officially tested on drives up to 250 GB. However, users have not reported any problems, when using Partition Table Doctor on drives larger than 250 GB.

Ask: Is it possible for Partition Table Doctor to manage one operating system(s) together with another operating system(s)?
Answer:
Yes, the Partition Table Doctor can manage individual operating systems completely separately. Therefore, every individual operating system works with every other operating system.

Ask: Will Partition Table Doctor run under Linux?
Answer:
Partition Table Doctor does not run natively under Linux. You can recover Linux partitions by running Partition Table Doctor from another operating system or from the Partition Table Doctor emergency diskettes or bootable CD.

Ask: I am unable to find lost partitions after Rebuild MBR with Partition Table Doctor.
Answer:
Rebuild MBR only rebuild main boot code in the master boot record. More partition recovery information sees "How to Recover Lost Partition".

Ask: How does Undo Changes work?
Answer:
On Windows, Partition Table Doctor gives you the option of Undo Changes. In the unlikely event you need to reverse the changes made by Partition Table Doctor, you can use the undo file to return your disk to the state it was in prior to the prior state.
By default, Partition Table Doctor creates an undo file automatically when you have make changes (i.e. Save, Rebuild MBR, Fixboot).

Ask: Cannot write to Harddisk under MS-DOS or FreeDOS.
Answer:
Go to BIOS setup and disable the Anti Virus or Virus warning option in Advanced BIOS Features.

Ask: Cannot boot from the Bootable CD of Partition Table Doctor.
Answer:
More bootable CD of Partition Table Doctor information sees here.

Ask: When I boot from Partition Table Doctor emergency diskettes, all the menu items display null. How do you fix it?
Answer:
Partition Table Doctor basically supports every type of video card. However, some video cards have inherent errors, which become noticeable when using Partition Table Doctor. Please follow these steps to fix it:
1. Go to BIOS Setup and enter Advanced BIOS Features and set Gate A20 option to [Normal], save and exit.
2. If the first step doesn't work and you have a USB mouse connected, please plug-in your PS2 mouse instead.
3. If the second step doesn't work, we recommend you change the VIDEO card and try again
4. If the third step doesn't work, setup the Harddisk on another computer running Windows as slave Harddisk to recover partitions.

Ask: Size of Harddisk displayed by Partition Table Doctor is different from the real size of Harddisk.
Answer:
You can go to BIOS Setup and Run HDD IDE AUTO DETECTION to configure the Harddisk.

Ask: After running Rebuild Partition Table, when rebooting I received message Error loading operating system. Use startup disk and MBR Doctor to rescue MBR, press any key to reboot.
Answer:
Computer motherboard BIOS could have inherent errors, which are incompatible with Partition Table Doctor.
Please follow these steps to solve the problem:
1. Enter CMOS, run IDE HDD AUTO DETECTION to configure the Harddisk, choose LBA mode.
2. If the first step doesn't work, boot from Partition Table Doctor emergency diskettes and close the program, type ptd /mbr.
For example:
ptd /mbr ( default Harddisk1 )
ptd /mbr hd2 ( for Harddisk2 )

Ask: I want to recover lost partitions on my external Harddisk drive; will Partition Table Doctor help me?
Answer:
Partition Table Doctor can recover lost partitions on external Harddisk drives. More information sees How to Recover Lost Partitions From External Harddisk Drive.

Ask: Is tech support free?
Answer:
Yes! It's free for all.

Ask: I have more questions - whom should I write to?
Answer:
Please send your additional questions to support@ptdd.com

Ask: I have tested the Demo version of the Partition Table Doctor and now would like to purchase it. How do I do that?
Answer:
You can go to the online shop.

Ask: I want to purchase Partition Table Doctor, but I don't have a credit card.
Answer:
Purchasing Partition Table Doctor without a credit card, Please see here.

Ask: How do I get updates of the Partition Table Doctor?
Answer:
Current updates of the Partition Table Doctor are (only) obtainable via the Internet. Currently, all updates are free!

Ask: I have lost my full version of Partition Table Doctor. Can you help me?
Answer:
Please email us at support@ptdd.com. Please include your name, address, email address, and order confirmation number (if you have it). We will be glad to help you.